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Successful Program Management 1st Edition by Wanda Curlee, Robert Lee Gordon ISBN 9781466568792 1466568792

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Successful Program Management 1st Edition Wanda Curlee Digital Instant Download

Author(s): Wanda Curlee, Robert Lee Gordon
ISBN(s): 9781466568808, 1466568801
Edition: 1
File Details: PDF, 15.83 MB
Year: 2013
Language: english
SKU: EB-4748402 Category: Tags: ,

Successful Program Management 1st Edition by Wanda Curlee,   Robert Lee Gordon  – Ebook PDF Instant Download/Delivery: 9781466568792,  1466568792 
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Product details: 

ISBN 10: 1466568792 

ISBN 13: 9781466568792

Author: Wanda Curlee,  Robert Lee Gordon
Complexity theory is a great, untapped resource in the field of management. Experts agree that it can be a powerful tool for managing complex and virtual programs, but there is little material available to guide program managers on how to use complexity theory to communicate and lead effectively.

Filling this void, Successful Program Management: Complexity Theory, Communication, and Leadership identifies the best leadership types for complex program environments. It goes beyond what is currently available in program management standards to outline powerful solutions to the macro and micro program issues facing program managers.

Using language that is easy to understand, the book describes practical complexity theory techniques for establishing clear and effective communications in a virtual environment. It explains what it takes to communicate strategically to all parties involved and addresses the communication issues common to most programs, including stakeholder communication, project team communication, and shareholder communication.

The information presented in this book is supported by peer review research. Each section includes a case study, section quiz, and discussion questions to reinforce learning. The book includes numerous tools, templates, and techniques that can be helpful to the seasoned program manager as well as program managers who are leading for the first time.

Clarifying the nuances of complexity theory, the text will help you focus your strategic energies on the right things and arm you and your team with the skills, tools, and techniques needed to succeed in today’s program environment.

Table of contents: 

Part I: Introduction

  1. Introduction

  2. History of Complexity Theory

  3. Complexity Theory Demystified

    • Practical Application One

    • Practical Tool One

    • Practical Application Two

    • Application Tool Two

    • Practical Application Three

    • Application Tool Three

    • Practical Application Four

    • Application Tool Four

    • Practical Application Five

    • Practical Tool Five

  4. Overview of Program Management

  5. History of Program Management

Part II: Complexity Theory and Program Management

  1. Complexity Theory

  2. Application of Complexity Theory to Program Management

  3. Complexity Sub-Theories

    • History of Chaos Theory and Complexity

    • Evolution of Chaos Theory to Complexity Theory

    • How Complexity Theory Is Used Today in Program Management

  4. Successful Deployment of Complexity Theory

Course Materials #1

  • Classroom Materials

    • Case Study #1 — Leadership, Communication, Complexity

    • Case Study Questions

  • Section Quiz

    • Section 1

    • Section 2

    • Section 3

  • Discussion Questions

    • Short Discussion Questions

    • Long Discussion Questions

  • Summary

Part III: Leadership in Program Management

  1. Introduction to Leadership

    • Early Leadership

    • Industrial Leadership

    • Modern Leadership

    • Post-Modern Leadership

  2. Transformational Leadership

    • Vision

    • Values

    • Voice

    • Transformational Leadership and Teams

  3. Leadership and Program Management

  4. Mega-Program Leadership

    • Virtual Program Management Office (VPMO) Best Practices: Scope Management

    • VPMO Building and Maintaining Trust Best Practice

    • VPMO Positive Effective Organizational Communication Best Practice

    • VPMO Summary

    • Complexity Theory Best Practices: Schedule Management

    • Complexity Leadership Best Practice

    • Complexity Theory Showing Results Best Practice

    • Complexity Theory Summary

  5. Complexity and Program Management

  6. Leadership and Complexity

  7. Program Management Leadership

Course Materials #2

  • Classroom Materials

    • Case Study #2 — Building and Leading Successful Organizations

  • Section Quiz

    • Section 1

    • Section 2

    • Section 3

  • Discussion Questions

    • Short Discussion Questions

    • Long Discussion Questions

  • Summary

Part IV: Communication and Program Management

  1. Introduction to Communication

    • Communication Summary

    • Virtual Organization

    • Why Companies Are Going Virtual

    • Building Trust in the Virtual Organization

    • Trust and Communication

    • Trust and Change in the Virtual Organization

    • Leadership, Competency, Technology

    • Strategies of Successful Program Managers

  2. Technology-Based Communication, Complexity, and Program Management

    • Technology-Based Communication

      • Social Networks

      • Leveraging Social Networking Sites

      • Trust and Accountability

      • Social Teams and Complexity

    • Communication and Complexity

      • Trust in Complex Communication

      • Benefits and Challenges of the Virtual Organization

    • Summary

Course Materials #3

  • Classroom Materials

    • Case Study #3 — Communication in Program Management

    • Case Study Questions

  • Section Quiz

    • Section 1

    • Section 2

    • Section 3

  • Discussion Questions

    • Short Discussion Questions

  • Summary

Part V: Complexity-Based Program Management

  1. Application of Program Management and Complexity

  2. Applied Complexity and Program Management

  3. Integrating Technology into Program Management

  4. Program versus Constituent Communication and Complexity Theory

  5. Successful Program Management and Complexity

    • Introduction

    • Returns Best Practice

    • Reclaimed Goods Best Practice

    • Summary of Reverse Logistics and Program Management

Course Materials #4

  • Classroom Materials

    • Case Study #4

    • Case Study Questions

  • Section Quiz

    • Section 1

    • Section 2

    • Section 3

  • Discussion Questions

    • Short Discussion Questions

Part VI: The Future of Program Management and Complexity

  1. Complexity Theory and Communications

  2. Complexity Theory and Program Management

  3. Advancing the Future of Program Management

    • Integration of Program Management, Complexity, and Communication

      • Introduction

      • Complexity to Support the Buildup of People, Materials, and Equipment

      • Abandonment of Traditional Hierarchical Communication

      • Example of How Complexity Was Deployed to Replace Traditional Communication

      • Local Deployment of an Incident Communication Center

      • The New Communication Model at BP

      • Risk Management, Communication, and Complexity

      • Conclusion

    • Applying Future Technologies

    • Advancing Complexity

Course Materials #5

  • Classroom Materials

    • Case Study #5 — The Future of Program Management and Complexity

  • Section Quiz

    • Section 1

    • Section 2

    • Section 3

  • Discussion Questions

    • Short Discussion Questions

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Tags: Wanda Curlee, Robert Lee Gordon, Successful Program Management