Solutions Focus Making Coaching and Change S I M P L E 2nd Edition by Paul Jackson, Mark McKergow ISBN 978-1904838067 1904838067
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Solutions Focus Making Coaching and Change S I M P L E 2nd Edition by Paul Z. Jackson, Mark McKergow – Ebook PDF Instant Download/Delivery: 978-1904838067, 1904838067
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Product details:
ISBN 10: 1904838067
ISBN 13: 978-1904838067
Author: Paul Z. Jackson, Mark McKergow
Authors Mark McKergow and Paul Jackson coach readers in the new methods of problem-solving. This revolutionary, practical alternative to traditional problem-solving processes will help readers identify what is working within an organization and amplify itplacing the focus on what is possible, rather than what isn’t.
Table of contents:
1 Small Changes and a Big Idea
Problem focus or solutions focus?
The Solutions Focus model
Benefits of the Solutions Focus Ways to use the Solutions Focus
A theory of no theory
Your own solutions
2 Staying SIMPLE
The power of simplicity
Change the doing or change the viewing
Introducing the solutions tools
Many routes to success
Strategy, tactics and pitfalls
3 Solutions not Problems
Problem talk and solution talk
Amplifying useful change
Potential pitfalls: Too much problem talk
No customer for change
Trying to solve an “unsolvable” problem
4 Inbetween-The Action Is in the Interaction
Systems thinking
Systems synthesis: The interactional view
Organizations as interactional systems
Potential pitfall: Finding the “cause” of the problem
Behavior emerges unpredictably
Potential pitfall: Whose fault is it anyway?
5 Make Use of What’s There
Everything is a useful gift
Counters
When does the situation or part of it happen already?
Making use of skills and resources
Potential pitfall: Focusing on deficits
Build cooperation or expect resistance
Potential pitfall: Expecting “resistance to change”
Possibilities-Past, Present and Future
6 Possibilities are central to progress
Possibilities from the past
Potential pitfall: Accusatory explanations
Possibilities present
Affirming and offering compliments
Resources
Potential pitfall: Using unresourceful words
Future possibilities
Potential pitfall: Explanations with no way forward
7 Language-Simply Said
Words matter
Potential pitfall: Bewitched by words
Scaling
Potential pitfalls: Words are personal
Words are not the world
8 Every Case Is Different
Finding enough fit
Small actions
After the small steps-finding more counters
Potential pitfalls: Applying ill-fitting theories
“Knowing” too much
Relying on “experts”
Acting “solution forced,” not solution focused
9 The Complete Toolkit
Reviewing the tools
All the tools in action
Practical applications
10 Coaching Solutions
Meet OSKAR
A coaching conversation
The role of the coach-optimism and pessimism
11 Managers Coach Their People to Solutions
Coaching for excellence, not for punishment
Taking solutions-focused coaching into training programs
Introducing a coaching program to an organization
How much expertise does the coach need in the
performer’s topic?
Contrasting internal managers with external coaches
Deft use of the coaching tools
What the organization needs to consider when
introducing coaching
12 Team Coaching
What’s your role in the team?
Working with teams
Platform with teams
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Tags: Paul Jackson, Mark McKergow, Solutions Focus, Coaching and Change