Reframing Retention Strategy for Institutional Improvement New Directions for Higher Education Number 161 1st Edition by David Kalsbeek ISBN 978-1118640852 1118640853

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Product details: 

ISBN 10:  1118640853

ISBN 13: 978-1118640852

Author: David H. Kalsbeek  

Take an in-depth look at the difficulty in gaining traction at the institutional level in improving student retention and degree completion rates—especially at larger four year institutions where size, complexity, and multiplicity of structures and processes present particular challenges.

This volume offers a way for institutional leaders to better focus their time, energy, and resources in their retention effort by framing the way they think about it using the 4 Ps of retention strategy: profile, progress, process, and promise. This simple framework challenges long-standing, traditional assumptions about student retention that can distract and dilute institutional efforts, and helps keep those efforts sharply and singularly focused on improving retention and degree completion outcomes.

This is the 161st volume of this Jossey-Bass series. Addressed to higher education decision makers on all kinds of campuses, New Directions for Higher Education provides timely information and authoritative advice about major issues and administrative problems confronting every institution.

Table of contents: 

Chapter 1: Framing Retention for Institutional Improvement – A 4 Ps Framework
David H. Kalsbeek
This chapter introduces a 4 Ps framework for student retention strategies—Profile, Progress, Process, and Promise. The framework provides a comprehensive approach for improving institutional retention and completion rates.

Chapter 2: Reframing Retention Strategy – A Focus on Profile
David H. Kalsbeek, Brian Zucker
The first “P,” Profile, highlights that retention and graduation rates are largely shaped by institutional and student characteristics—what the institution is rather than what it does.

Chapter 3: Reframing Retention Strategy – A Focus on Progress
Brian Spittle
The second “P,” Progress, emphasizes supporting students’ academic progress toward degree completion—not just their persistence.

Chapter 4: Reframing Retention Strategy – A Focus on Process
Charles C. Schroeder
The third “P,” Process, addresses how institutional policies and procedures affect student enrollment continuity for all students—not just those deemed “at risk.”

Chapter 5: Reframing Retention Strategy – A Focus on Promise
David H. Kalsbeek
The fourth “P,” Promise, links retention efforts to institutional branding so that marketing and retention are mutually reinforcing strategies.

Chapter 6: Profile in Action – Linking Admission and Retention
Carla M. Cortes
This chapter explores how a profile-oriented approach—such as test-optional admissions and non-cognitive variables—can positively impact student retention.

Chapter 7: Process and Progress in Action – Examples of What Works
Charles C. Schroeder
This chapter shares principles and institutional examples of student-centered improvements that enhance outcomes through better processes and progress monitoring.

Chapter 8: Promise in Action – Examples of Institutional Success
George D. Kuh
This chapter presents institutions that ensure each student’s experience reflects the promise of their brand, mission, and educational philosophy.

Chapter 9: Engaging Faculty in Retention – Finding Traction through Accreditation
Caryn Chaden
This chapter discusses how faculty can play a key role in retention, especially when aligned with accreditation standards emphasizing student outcomes.

Chapter 10: The 4 Ps as a Guiding Perspective
David H. Kalsbeek
A concluding chapter summarizing the 4 Ps framework and illustrating how one institution applied it to structure its retention strategies.

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Tags: David Kalsbeek, Reframing Retention, Strategy for Institutional, New Directions