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Knowledge Management Best Practice WorkBook Roadmap Transition Management Implementation and Project Plan Ready to use supporting documents bringing Theory into Practice 1st Edition by Ivanka Menken, Gerard Blokdijk ISBN 9781921523380 1921523387

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Knowledge Management Best Practice WorkBook Roadmap Transition Management Implementation and Project Plan Ready to use supporting documents bringing Theory into Practice Ivanka Menken Digital Instant Download

Author(s): Ivanka Menken, Gerard Blokdijk
ISBN(s): 9781921523380, 1921523387
Edition: Workbook
File Details: PDF, 1.18 MB
Year: 2008
Language: english
SKU: EB-1979826 Category: Tags: ,

Knowledge Management Best Practice WorkBook Roadmap Transition Management Implementation and Project Plan Ready to use supporting documents bringing Theory into Practice 1st Edition by Ivanka Menken, Gerard Blokdijk – Ebook PDF Instant Download/Delivery: 9781921523380, 1921523387
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Product details: 

ISBN 10: 1921523387

ISBN 13: 9781921523380

Author:  Ivanka Menken, Gerard Blokdijk

The Knowledge Management Best Practice Workbook provides a structured approach to implementing Knowledge Management within organizations, focusing on the ITIL Version 3 framework’s Service Transition phase. It includes practical tools, templates, and assessments to identify areas for improvement and facilitate effective communication during transitions. The workbook aims to enhance organizational methodologies and streamline the Knowledge Management process.
 

Table of contents: 

1 INTRODUCTION ROADMAP.

INTRODUCTION TO SERVICE TRANSITION 2

3 KNOWLEDGE MANAGEMENT

4 SUPPORTING DOCUMENTS…

4.1 SERVICE TRANSITION – MANAGING COMMUNICATIONS AND COM

4.2 SERVICE TRANSITION – ORGANIZATION OF SERVICE TRANSITION

4.3 SERVICE TRANSITION ROLES AND RESPONSIBILITIES,

4.4 POLICIES OBJECTIVES SCOPE

4.5 BUSINESS JUSTIFICATION DOCUMENT..

4.6 ROLES & RESPONSIBILITIES

4.7 KNOWLEDGE MANAGEMENT TOOLS

4.8 COMMUNICATION PLAN….

4.9 SERVICE KNOWLEDGE MANAGEMENT SYSTEM

5 IMPLEMENTATION PLAN & PROJECT PLAN,

6 FURTHER READING

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Tags: Ivanka Menken, Gerard Blokdijk, Knowledge Management, Best Practice, Roadmap Transition, Implementation and Project