Job Aids and Performance Support Moving From Knowledge in the Classroom to Knowledge Everywhere Essential Knowledge Resource 2nd Edition by Allison Rossett, Lisa Schafer ISBN 0787976210 978-0787976217

Job Aids and Performance Support Moving From Knowledge in the Classroom to Knowledge Everywhere Essential Knowledge Resource 2nd Edition by Allison Rossett, Lisa Schafer  – Ebook PDF Instant Download/Delivery: 078797621, 978-0787976217 
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Product details: 

ISBN 10: 0787976210 

ISBN 13: 978-0787976217 

Author:  Allison Rossett, Lisa Schafer

Job Aids and Performance Support in the Workplace gives us everything we’ve ever wanted to know about these invaluable tools and techniques!  Allison Rossett and Lisa Schafer have created a comprehensive, pragmatic, and very readable guide.  The authors don’t exaggerate when they claim it’s ‘knowledge everywhere.’

Table of contents: 

1. Preface

2. Performance Support Yesterday and Today

3. Preview of Chapter 4

4. Resources

5. The When and Where of Performance Support

6. Getting Started with Performance Support

7. The Elements of Effective Performance Support

8. Preview of Chapter 9

9. Into the Future

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Tags: Allison Rossett, Lisa Schafer, Job Aids, Support Moving, the Classroom