(Ebook PDF) ISO 9001 2000 Audit Procedures 2nd Edition by Ray Tricker 0750666153 9780750666152 Full chapter
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ISBN 10: 0750666153
ISBN 13: 978-0750666152
Author: Ray Tricker
ISO 9001 2000 Audit Procedures 2nd Table of contents:
Introduction
1.1 The Revision Process
1.2 The Main Changes
1.3.1 Requirements
1.3.3 Consistent Pair of Standards
1.3.4 Top Management
1.3.5 The Process Model
- Customer Focused Organization
2. Leadership
3. Involvement of People
4. Process Approach
5. System Approach to Management
6. Continual Improvement
7. Factual Approach to Decision Making
1.5.2 People in the Organization
1.5.5 Society
1.7 Cost
1.8.1 ISO 9000:2000
1.8.2 ISO 9001:2000
1. Management Responsibility
3. Product Realization
4. Measurement, Analysis, and Improvement
1.8.2.3 Section 1 – Scope
1.8.2.6 Section 4 – Quality Management System
1.8.2.7 Section 5 – Management Responsibility
1.8.2.8 Section 6 – Resource Management
1.8.2.9 Section 7 – Product Realization
1.8.2.10 Section 8 – Measurement, Analysis, and Improvement
1.8.2.11 Relationship between ISO 9001:2000 and ISO 14001
1.8.3 ISO 9004:2000
1.8.4 ISO 19011
1.8.5 What Other Standards Are Based on ISO 9001:2000?
- Telecommunications Industry
- Automotive Industry
- Testing and Calibration Laboratories
- Petroleum, Petrochemical and Natural Gas Industries
- Computer Software
- TickIT
2. Background Notes for Auditors
2.2 Types of Audit
2.3 Audit Categories
2.4 First Party (Internal) Audit
2.4.1 Internal Audit Programme
2.5.1 The Old Audit Process
2.5.2 External Audit Programme
On-Site Audit Activities
Multiple Evaluations and Audits
2.6 Third Party Certification Audits
2.8 Conformity Assessment
2.9.1 Design Stage
2.9.2 Manufacturing Stage
2.9.3 Acceptance Stage
2.9.4 In-Service Stage
2.9.5 Supplier’s Responsibilities
2.9.6 Purchaser’s Responsibilities
2.10 Training
2.10.8 Quality Management System Requirements
2.11 Basic Requirements of a Quality Management System
2.11.1 Quality Management System Principles
2.11.3 Quality Management System Reliability
2.11.4 Quality Management System Structure
2.11.4.1 Quality Manual
2.11.4.3 Quality Procedures
2.11.5 Quality Plan
Document and Data Control
Design Control
Inspection, Measuring, and Test Equipment
Other Considerations
2.11.6 Quality Records
2.12 Management
2.12.2.1 General Functional Description
2.12.2.4 Coordination
3. ISO 9001:2000 Checklists
Advantages of Using an Audit Checklist
Disadvantages of Using an Audit Checklist
3.1 ISO 9001:2000 – Headings
1.2 Application
4.2.2 Quality Manual
5.3 Quality Policy
5.5.2 Management Representative
6 Resource Management
6.4 Work Environment
7. Customer Communication
7.3.4 Design and Development Review
7.4.1 Purchasing Process
7.5.2 Validation of Processes for Production and Service Provision
8. Control of Non-Conforming Product
8.5.2 Corrective Action
3.2 ISO 9001:2000 – Explanation and Likely Documentation
3.3 ISO 9001:2000 – Organisational Requirements
3.4 ISO 9001:2000 – Management Responsibilities
3.4.1 Top Management Responsibilities
Systemic Requirements
Management Requirements
Resource Requirements
Realisation Requirements
Remedial Requirements
4. General Requirements
4.2.3 Control of Documents
5.3 Quality Policy
5.5.2 Management Representative
6.2.1 General
7. Planning and Product Realization
7.2.3 Customer Communication
7.3.3 Design and Development Outputs
7.3.7 Control of Design and Development Changes
7.4.3 Verification of Purchased Product
7.5.3 Identification and Traceability
7.6 Control of Monitoring and Measuring Devices
8. Internal Audit
8.3 Control of Non-Conforming Product
8.5.2 Corrective Action
3.6 Quality Management System
3.6.2 Documentation Requirements
3.6.3 Management Commitment
3.6.4 Customer Focus
3.6.6 Planning
3.6.7 Responsibility, Authority, and Communication
3.6.8 Management Review
3.6.10 Human Resources
3.6.12 Work Environment
3.6.13 Planning and Product Realization
3.6.14 Customer-Related Processes
3.6.15 Design and Development
3.6.16 Purchasing
3.6.17 Production and Service Provision
3.6.18 Control of Monitoring and Measuring Devices
3.6.19 Monitoring and Measurement
3.6.20 Control of Non-Conforming Product
3.6.21 Analysis of Data
3.6.22 Improvement
3.7 Design Stage
3.7.2 Manufacturing Stage
3.7.3 Acceptance Stage
3.7.4 In-Service Stage
3.8 Complete Index for ISO 9001:2000
3.9 ISO 9001:2000 Crosscheck and Correspondence Form
3.10 Systematic Requirements
3.10.2 Document Requirements
3.10.3 Management Requirements
3.10.4 Resource Requirements
3.10.5 Product Requirements
3.10.6 Measurement, Analysis, and Improvement Requirements
3.11 Comparison between ISO 9001:2000 and ISO 9001:1994
3.12 Counter-Comparison between ISO 9001:1994 and ISO 9001:2000
3.13 A Selection of Audit Forms
3.14 ISO 9001:2000 Elements Covered and Outstanding
3.15 Abbreviations and Acronyms Common to Quality Management and Auditing
3.16 Glossary of Terms Used in Quality
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