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Investigating Workplace Discourse Domains of Discourse 1st Edition by Almut Koester ISBN 041536471X 978-0415364713

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Investigating Workplace Discourse Domains of Discourse 1st Edition Almut Koester Digital Instant Download

Author(s): Almut Koester
ISBN(s): 9780415364706, 0415364701
Edition: 1
File Details: PDF, 1.83 MB
Year: 2006
Language: english
SKU: EB-1899772 Category: Tag:

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Product details: 

ISBN 10: 041536471X 

ISBN 13: 978-0415364713

Author:  Almut Koester

Exploring the characteristics of different types of workplace conversations, including decision-making, training, briefing or making arrangements, this enthralling account pays particular attention to interactions with a more social focus, such as small talk or office gossip.

Presenting a range of approaches to analyzing such workplace discourse, Almut Koester argues for a combination of quantitative corpus-based methods, to compare specific linguistic features in different genres and qualitative methods involving a close analysis of individual conversations, to explore such issues as politeness, power, conflict and consensus-building. A corpus of conversations recorded in a variety of office environments both in the UK and the USA is used throughout to demonstrate the interplay between speakers accomplishing tasks and maintaining relationships in the workplace.

Table of contents: 

Chapter 1: Workplace Discourse – An Overview

Chapter 2: Approaches to Analysing Workplace Discourse

Chapter 3: Relational Goals – A Framework for Analysing Interpersonal Dimensions of Workplace Talk

Chapter 4: A Corpus-Based Comparison of Workplace Genres

Chapter 5: Negotiating Consensus and Conflict in Workplace Talk

Chapter 6: Relational Talk in Workplace Interactions

Chapter 7: Conclusion

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Tags: Almut Koester, Investigating Workplace, Discourse Domains