Emotional Intelligence Works Think Be and Work Smarter 3rd Edition by Michael Kravitz, Susan Schubert ISBN 978-1426019517 1426019513

Emotional Intelligence Works Think Be and Work Smarter 3rd Edition by Michael S. Kravitz, Susan D. Schubert  – Ebook PDF Instant Download/Delivery:  978-1426019517, 1426019513
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Product details: 

ISBN 10:   1426019513

ISBN 13: 978-1426019517

Author:  Michael S. Kravitz, Susan D. Schubert
Intellectual and technical skills are no longer enough on their own to assure success in the workplace. Emotional intelligence allows you to connect with others one-on-one and in groups-a critical skill in business today. People who are emotionally smart waste less time on personality conflicts, stay in control under stress and achieve greater satisfaction at work and at home.

Table of contents: 

Part 1: Introduction to Emotional Intelligence

What Emotional Intelligence Mean

The Need for “People Smart” Strategies.

Assess Your Emotional Intelligence

Five Emotional Intelligence Skills.

Part Summary.

Part 2: “Think Smart” Strategies

Making the Choice to Think Wisely.

Strategy 1: Self-Awareness Skills.

Use a New Mental Script.

Strategy 2: Optimistic Thinking.

Part Summary.

Part 3: “Be Smart” Strategies

Three Keys

Strategy 1: Social Skills.

Strategy 2: Emotional Control

Strategy 3: Flexibility

Part Summary

Part 4: “Work Smart” Strategies

Six Strategies for Smart Organizations.

Strategy 1: Practice Organizational Self-Awareness..

Strategy 2: Develop Social Skills.

Strategy 3: Foster Optimism.

Strategy 4: Encourage Flexibility and Problem Solving.

Strategy 5: Model and Encourage Emotional Control.

Strategy 6: Support Teamwork..

Part Summary

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Tags: Michael Kravitz, Susan Schubert, Emotional Intelligence, Work Smarter