Contemporary logistics Twelfth Edition by Paul Murphy Jr, Knemeyer ISBN 978-1292218007 1292218002
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ISBN 10: 1292218002
ISBN 13: 978-1292218007
Author: Paul Murphy Jr., A. Knemeyer
For undergraduate and graduate courses in Logistics. A market-leading text, Contemporary Logistics eplores modern logistics from a managerial perspective. These are characterised by geopolitical tensions in parts of the world, steadily increasing trade, supply chain vulnerabilities caused by severe natural disasters, and an unabated pace of technological advancement. In it, readers see theory come to life through timely, practical, and eciting coverage of logistics fundamentals, and challenges and opportunities for logistics managers in today’s dynamic global landscape. This edition provides the most up-to-date insights and perspectives sourced from reviewers, adopters, and other stakeholders.
Table of contents:
Chapter 1: Overview of Logistics
Economic Impacts of Logistics
Logistics: What It Is
A Reduction in Economic Regulation
Changes in Consumer Behavior
Technological Advances
The Systems and Total Cost Approaches to Logistics
Finance
Marketing
Marketing Channels
Activities in the Logistical Channel
Packaging
Logistics and Supply Chain Careers
Questions for Discussion and Review
Case 1.1 KiddieLand and the Super Gym
Chapter 2: Logistics and Information Technology
General Types of Information Management Systems
Office Automation Systems
Communication Systems
Transaction Processing Systems (TPS)
Management Information Systems (MIS) and Executive Information Systems (EIS)
Decision Support Systems (DSS)
Enterprise Systems
Online Retailing
Electronic Procurement
Internet of Things
Information Technology Challenges
Suggested Readings
Case 2.1 To Invest or Not to Invest? That is the Question
Chapter 3: Strategic and Financial Logistics
Connecting Strategy to Financial Performance
Income Statement
Balance Sheet
Reporting Requirements
Strategic Profit Model
Balanced Scorecard
Transportation Measures
Design and Implementation of Measures
Questions for Discussion and Review
Case 3.1 Brant Freezer Company
Chapter 4: Organizing Logistics Within the Firm
Organizational Structure for Logistics
Organizational Design for Logistics
Managerial Issues in Logistics
Productivity
Quality
Risk
Sustainability
Complexity
Questions for Discussion and Review
Case 4.1 Red Spot Markets Company
Chapter 5: Supply Chain Management
Evolution of Supply Chain Management
Supply Chain Management Process Frameworks
Enablers of SCM Implementation
Understanding the Implications of Increased Customer Power
Establishing Appropriate Relationship Structures
Leveraging Technology for Enhanced Visibility and Communication
Use of Supply Chain Facilitators
Reluctance to Share, or Use, Relevant Information
Incompatible Corporate Cultures
Supply Chain Integration
Key Terms
Suggested Readings
Case 5.1 Johnson Toy Company
Chapter 6: Procurement
Procurement Objectives
Supplier Selection and Evaluation
Procurement Portfolio Approach
Global Procurement (Sourcing)
Social Responsibility
Investment Recovery
Summary
Suggested Readings
Case 6.1 Tempo Ltd.
Chapter 7: Demand Management
Demand Forecasting Models
Order Management
Order Processing
Order Picking and Assembly
Order Delivery
Customer Service
Communication
Establishing Customer Service Objectives
Measuring Customer Service
Service Failure and Recovery
Key Terms
Suggested Readings
Case 7.1 SuperAuto Spare Parts Services
Chapter 8: Inventory Management
Inventory Costs
Inventory Carrying Costs
Trade-off Between Carrying and Ordering Costs
Stockout Costs
Trade-off Between Carrying and Stockout Costs
When to Order and How Much to Order
Economic Order Quantity
Inventory Flows
ABC Analysis of Inventory
Dead Inventory
Complementary and Substitute Products
Lean Manufacturing
Service Parts Logistics
Summary
Suggested Readings
Case 8.1 Low Nail Company
Chapter 9: Facility Location
The Strategic Importance of Facility Location
Determining the Number of Facilities
Natural Resources
Population Characteristics – Labor
Transportation Considerations
Trade Patterns
Locating in Other Countries
Free Trade Zones
Grid Systems
Facility Relocation and Facility Closing
Questions for Discussion and Review
Suggested Readings
Case 9.1 All-Indian Logistics Services
Chapter 10: Warehousing
The Role of Warehousing in a Logistics System
Public Warehousing
Private Warehousing
General Considerations
Fixed vs. Variable Slot Locations
Conventional, Narrow, or Very Narrow Aisles
Other Space Needs
Safety Considerations
Warehousing Security
Cleanliness and Sanitation Issues
Questions for Discussion and Review
Case 10.1 Fresh Produce Cross-docking Facility
Chapter 11: Packaging and Materials Handling
Product Characteristics
Packaging Fundamentals
Functional Tradeoffs
Labeling
Environmental Protection
Identifying Packaging Inefficiencies
Packaging’s Influence on Transportation Considerations
Unit Loads in Materials Handling
The Unit Load Platform
Materials Handling
Materials Handling Equipment
Summary
Suggested Readings
Case 11.1 The Adelaide Dairy Company
Chapter 12: Transportation
Comparing and Contrasting Transportation Infrastructure
Airfreight
Motor Carriers
Pipelines
Water
Intermodal Transportation
Transportation Specialists
Environmental Regulation
Economic Regulation
Legal Classification of Carriers
Questions for Discussion and Review
Case 12.1 HDT Truck Company
Chapter 13: Transportation Management
Rate Determination
Rate and Service Negotiations
Modal and Carrier Selection
Bill of Lading
Freight Claims
Consolidating Small Shipments
Routing
Transportation Service Quality
Key Terms
Suggested Readings
Case 13.1 Chippy Potato Chip Company
Chapter 14: International Logistics
Political Factors
Economic Factors
Cultural Factors
Terms of Sale
DAT (Delivered at Terminal)
Methods of Payment
International Freight Forwarders
Export Management Companies
Transportation and Inventory Considerations in International Logistics
Ocean Shipping
Shipping Conferences and Alliances
Surface Transport Considerations
International Trade Inventories
Logistics Performance Index
Summary
Suggested Readings
Case 14.1 Nürnberg Augsburg Maschinenwerke (N.A.M)
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