Collective intelligence development in business 1st Edition by Patricia Bouvard, Hervé Suzanne – Ebook PDF Instant Download/Delivery: 978-1848219816, 1848219814
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Product details:
ISBN 10: 1848219814
ISBN 13: 978-1848219816
Author: Patricia Bouvard, Hervé Suzanne
Table of contents:
Chapter 1. Relevance and Foundations of Collective Intelligence
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Adapting to a world in complete transformation
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The pillars of a company in development, the foundations of Collective Intelligence
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Conclusion
Chapter 2. People: The Heart of the Collective Intelligence Development Process
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Collective Intelligence: a largely untapped resource
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Lack of Collective Intelligence: causes and consequences
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The causes of Collective Unintelligence
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The consequences of Collective Unintelligence
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Five good reasons to raise the level of Collective Intelligence
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Getting away from Collective Unintelligence
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Making infrastructure more permeable
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Less individualism, more collective work and less control
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Increasing the intangible wealth of a company
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To implement change
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Conclusions about the reasons to increase the level of Collective Intelligence
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Collective Intelligence: an obvious choice faced with a fundamental paradox
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The paradox
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Consequences of this paradox: the small range of personalities present in companies
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Conclusion: the necessity of understanding diversity to move toward complementarity
Chapter 3. Developing Collective Intelligence: Understanding People and Diversity
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Diversity? A matter of interpretation!
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Report of the mechanism of interpretations
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The devastating effects of interpretation on Collective Intelligence – the necessity of practicing scientific reasoning
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Understanding people through perception filters
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The obvious part of perception filters: exogenous filters
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The less obvious part of perception filters: endogenous filters
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Filters in the service of Collective Intelligence
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Why do some personalities seem difficult to you?
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Diversity and stress: different survival behaviors
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The origin of survival behaviors
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How do survival behaviors manifest?
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Main causes of survival behavior
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Survival behaviors and adaptation
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Conclusion on the elements of diversity
Chapter 4. What is Leadership? A Note on Works about Leadership and a Tentative Definition of Leadership
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A note on works about leadership
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Tentative definition of leadership
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Three premises of leadership
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Leadership is relational
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Leadership is a-hierarchical
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Leadership is contextual
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Links between Collective Intelligence and Leadership
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What are the links?
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Possible deviations
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Conclusion on the links between Collective Intelligence and Leadership
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Leadership, to mediate between opposing sides
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Leadership: transcending organizational or cultural differences
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Leadership and organization: example of a matrix organization
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Leadership: overcoming cultural differences
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Conclusions about leadership
Chapter 5. Postures and Roles of a Leader to Develop Collective Intelligence
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Introduction: learning to be a leader
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The postures of a leader
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Behaving like a learner
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Demonstrating responsibility
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Treating other people as equals
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The roles of a leader, in the service of Collective Intelligence
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Role of a leader in relation to the Vision
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Role of a leader in relation to the Structure
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Role of a leader in relation to individuals and their skills
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Main actions of a leader, manager or non-manager, over individuals and their skills
Chapter 6. The Skills of a Leader in the Service of Collective Intelligence
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Being a leader: a sum of personal skills for self-control
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Ensuring maximum mobility of the filter slider
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Knowing yourself and controlling your impact
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Ensuring an emotional/rational balance
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Appearing both close and distant
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Developing a No. 10 Ego
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Being perceived as authentic: a must!
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Getting rid of authoritarianism
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Being a leader: the sum of relational skills to influence
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The criteria of influence
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The fundamentals of successful communication
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Practicing feedback: a relational technique
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Using communication techniques to make people accept responsibility
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Public speaking
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Practicing “real delegation”
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Being proactive
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Taking care to motivate people according to individual expectations
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Coaching when necessary
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Conducting difficult conversations
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Being a leader: creating sense
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The question of context and its impact
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What to observe when studying context?
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Tags: Patricia Bouvard, Hervé Suzanne, Collective intelligence, in business


