Analysis for Improving Performance Tools for Diagnosing Organizations and Documenting Workplace Expertise 2nd Edition by Richard A Swanson ISBN 978-1576753415 1576753417

Analysis for Improving Performance Tools for Diagnosing Organizations and Documenting Workplace Expertise 2nd Edition by Richard A Swanson – Ebook PDF Instant Download/Delivery:   978-1576753415,  1576753417
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Product details: 

ISBN 10: 1576753417

ISBN 13:   978-1576753415  

Author: Richard A Swanson 
This revised and expanded version of “”Analysis for Improving Performance”” provides the tools for doing the crucial – yet often overlooked – upfront analyses essential to the success of any performance improvement effort. Human resource development expert Richard A. Swanson’s step-by-step method allows program developers and managers to: assess an organization’s real business needs and the status of its supporting systems; analyze necessary worker skills, knowledge, and attitudes; specify performance requirements and evaluation standards; and produce a viable and comprehensive performance improvement design. This second edition is extensively revised throughout and contains many updated case studies and expanded concepts. It also contains a new chapter on Documenting and Improving Work Process. In the end, the tools and resources provided within “”Analysis for Improving Performance”” will help make sure that workplace performance improvement efforts really work.

Table of contents: 

PART ONE: Analysis – The Key to Improving Performance

1. Linking Improvement Programs to Important Organizational Goals

2. Theoretical Foundation of Performance Improvement

3. Case Study of Analysis for Performance Improvement

PART TWO: Diagnosing Organizational Performance
4. Concepts for Diagnosing Performance
5. The Performance Diagnosis Process
6. Constructing a Performance Improvement Proposal
7. Documenting and Improving Work Processes
8. Data Collection Methods

PART THREE: Documenting Workplace Expertise
9. The Nature of Workplace Expertise
10. Documenting Job Descriptions
11. Developing Task Inventories
12. Documenting Process-Referenced Tasks
13. Detailing Procedural Tasks
14. Detailing System Tasks
15. Detailing Knowledge Tasks

PART FOUR: Managing Analysis Work to Improve Performance
16. Organizing and Prioritizing Analysis Work for Maximum Performance Impact
17. From Analysis to Performance Improvement

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Tags: Richard A Swanson, Analysis for Improving, Tools for Diagnosing, Documenting Workplace