Who Said So The Questions Revolutionary Businesses Ask That Make Them Successful 1st Edition by Michael Parker ISBN 978-8126520879 8126520876
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Product details:
ISBN 10: 8126520876
ISBN 13: 978-8126520879
Author: Michael E. Parker
In Who Said So?, Michael Parker introduces you to the unique leadership philosophy known as Value-Centered Management. Using the exciting, creative format of a business narrative, the book contrasts the familiar pains of traditional business management with Value-Centered Management by contrasting the opposing style of father and son managers. Following this enlightening business tale, you’ll learn how to focus your business on what your customers truly value—and how to turn that into new business and profit.
Table of contents:
1 Is This as Good as It Gets?
2 Isn’t There a Better Way?
3 How Can I Be Sure to Deliver What My Customers Value?
4 When’s the Last Time I Had My Heart Checked?
5 Lean Management Is for Manufacturing. Right? Wrong.
6 Finally a Structure that Puts the Customers Where They Belong, at the Top
7 From a Traditional Organization to a Value-Centered Organization: Now, How Do You Stay Healthy?
8 How Some Companies Just Keep Getting Better
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Tags: Michael Parker, Who Said, The Questions, Businesses Ask