Strategic Management for Public and Nonprofit Organizations Public Administration and Public Policy 1st Edition by Alan Steiss ISBN 978-0824708740 0824708741
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Product details:
ISBN 10: 0824708741
ISBN 13: 978-0824708740
Author: Alan W. Steiss
The central resource for process improvement and innovation, this book includes valuable techniques to identify and improve organizational processes, as well as manage the change that accompanies implementation. Strategic Management for Public and Nonprofit Organizations discusses SWOT analysis, TQM, systematic innovation, Six Sigma, quality function deployment, process mapping, gap analysis, and activity based costing. With helpful references to secondary sources and a comprehensive glossary, this text will benefit public administrators, financial managers, public planners, investment managers, policy analysts, and public policy specialists, and upper-level undergraduate and graduate students in these disciplines.
Table of contents:
1 Strategic Management
2 Organizational Decision Making: The Framework for Strategic Management
3 Strategic Planning: Mission, Vision, Goals, and Objectives
4 Strategic Planning: SWOT Analysis, Strategies, Policies, and Implementation
5 Productivity and Quality Improvement
6 Resource Management: Process Reengineering
7 Resource Management: Cost Analysis
8 Resource Management: Budgeting
9 Change Management
10 Organization Control
11 Performance Evaluation
12 Information Management and Decision-Support Systems
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Tags: Alan Steiss, Strategic Management, Public and Nonprofit, Public Administration