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Managing and Motivating Contact Center Employees Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff 1st Edition Malcolm Carlaw

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Managing and Motivating Contact Center Employees Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff 1st Edition Malcolm Carlaw Digital Instant Download

Author(s): Malcolm Carlaw, Peggy Carlaw, Vasudha Kathleen Deming, Kurt Friedmann
ISBN(s): 9780071428927, 0071428925
Edition: 1
File Details: PDF, 1.88 MB
Year: 2002
Language: english
SKU: EB-1682066 Category: Tags: , , ,

Managing and Motivating Contact Center Employees Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff 1st Edition Malcolm Carlaw – Ebook Instant Download/Delivery ISBN(s): 9780071428927,0071428925