CONTRACTING FOR PUBLIC SERVICES Routledge Masters in Public Management 1st Edition by Carsten Greve ISBN 978-0415356558 0415356555

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Product details: 

ISBN 10: 0415356555

ISBN 13: 978-0415356558

Author: Carsten Greve

Insightful and comprehensive and covering new subjects like globalization and IT, this text, international in its approach, provides a thorough introduction to the key phases of the contracting process and the skills required by managers in its implementation.

These include:

policy for contracting
strategic purchasing
understanding markets
communicating the contracting decision
designing and drafting the contract
the role of the consumer
the regulation of service provision
Illustrated throughout with practitioner case-studies from a range of OECD countries, this book presents an important new theoretical ‘contract management model’ and a ‘mature contract model’, and explores the mechanisms, formal rules and informal norms that influence the way governments contract for public services. This book is essential reading for all students of public management and all public service managers.

Table of contents: 

Part 1: Introduction

1.Introduction: The Contractual Age in Public Service Delivery

2.Managing Contracts: A Conceptual Model

Part 2: Organising for Contracting
3. Contract Management Capacity
4. Using Information Technology in Contract Management
5. Training and Educating Contract Managers

Part 3: Contracting and Public Service Delivery Systems
6. Private Providers of Public Services
7. Public-Private Partnerships

Part 4: Conclusions
8. Holding Contractors Accountable: The Regulatory Context
9. Conclusions: Contracting for Public Services

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Tags: Carsten Greve, CONTRACTING FOR PUBLIC, Routledge Masters, Public Management