Evaluating Teen Services and Programs 1st Edition by Sarah Flowers ISBN 978-1555707934 1555707939
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ISBN 10: 1555707939
ISBN 13: 978-1555707934
Author: Sarah Flowers
Here is a guide that provides basic information to help teen/youth services librarians, library directors, library school students studying teen services, and middle/high school librarians examine all aspects of their teen programs and services to determine where improvement is needed. Find out what you need to develop goals and objectives for evaluation, and learn how to collect the data that will give you a realistic picture of your library s strengths and weaknesses. You will get practical examples of how to use many different types of data: numerical and subjective data, output measures, user data, circulation and collection statistics, policies and procedures, strategic plans, community needs assessments, budget statistics, program information, facility information, data about training and staff development. Start implementing your program using the data you ve collected to make changes to your assessment plan, support your case for improved teen services, and plan for future teen services. You ll also learn to evaluate YA collections, teen summer reading programs, special events, and library staff. This guide comes with an explanation of the YALSA competencies, the YALSA teen services evaluation tool, and models for what excellent teen services programs should look like. Ready-to-use evaluation forms and checklists save precious time and resources and get your assessment geared up in minutes. Sarah Flowers is the president of YALSA and former chair of a YALSA task force to develop an assessment tool for library administrators and teen services librarians to use in order to evaluate an individual institution s overall level of success in providing library services to teens. She worked for fifteen years as a librarian and manager at the Santa Clara County Library in California.
Table of contents:
Chapter 1. Background and Theory
Adolescent Development
Millennials
Serving Diverse Teens
Information-Seeking Behavior
Developmental Assets
Youth Participation
The Whole Library Experience
References
Chapter 2. Planning
Developing Effective Goals and Objectives
Outcome Measures
Collecting Data: Types and Sources
User Data
Usage Data
Policies and Procedures
Program Data
Budget Data
Facilities Data
Function Data
Staffing Data
Finding Data
References
Chapter 3. Implementation
Raw Data: What Does It Mean?
Statistical Data
Evaluating Policies and Procedures
Competencies
Using Data to Make Changes
Changing Policies
Using Data to Support Your Case
Using Data to Plan for the Future
References
Chapter 4. Evaluation
Evaluation as a Decision-Making and Communication Tool
Outcome-Based Evaluation
Evaluating YA Collections
Evaluating Teen Summer Reading Programs
Evaluating Teen Programs and Special Events
Informal Evaluations
Formal Evaluations
Focus Groups
Evaluating Staff
References
Chapter 5. Best Practices
What an Excellent Teen Services Program Looks Like
Using the YALSA Competencies
Using the YALSA Teen Services Evaluation Tool
How Library Administrators Can Use the Evaluation Tool
How Trustees and Goveming Bodies Can Use the Evaluation Tool
How Library Patrons and Community Members
Can Use the Evaluation Tool
How Library and Information Science Faculty
Can Use the Evaluation Tool
How Teen Services Librarians Can Use the Evaluation Tool
References
Chapter 6. References and Resource Guide
Links and Books
Sample Forms
Needs Assessments
Summer Reading Programs
Program Evaluation
Staff Evaluation
Checklists
YALSA’s Competencies and Evaluation Tool
YALSA’s Competencies for Librarians Serving Youth:
Young Adults Deserve the Best
YALSA Teen Services Evaluation Tool
References
Index
About the Author and YALSA
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